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IRC Blog

IRC Blog
Posted: Saturday, September 12, 2015
By: IRC Blog

5-star rating distinguishes our Health Services Centers

Ingleside retirement communities strive for excellence in all of our endeavors on behalf of our wonderful residents. Most importantly, we are pledged to providing the highest quality of health services for our residents in our Health Services Centers.

The Health Services Centers at Ingleside at Rock Creek, Westminster at Lake Ridge and Ingleside at King Farm have all earned a five-star rating from Medicare—the highest possible ranking. Communities that are awarded a five-star rating are considered to be much above average in the quality of services they offer. A five-star rating also indicates that a community is in the top 10 percent of health care centers in the state in which it is located. On the other end of the scale, a one-star ranking indicates a community that is much below average.

As Continuing Care Retirement Communities health services are available for resident members. Ingleside at Rock Creek and Westminster at Lake Ridge can also provide these same services to the greater community as well. A highly trained and compassionate team at each community provides 24-hour-a-day services for short-term health challenges, chronic conditions, and even end-of-life care. Each person who enters the Health Services Center stays in a spacious, comfortable suite, and a daily roster of life enrichment activities allows continued active, engaged living to the fullest extent possible.

When you or your loved one joins one of these outstanding communities, you can rest assured that your health care needs will be taken care of, regardless of changes in your health status.

All three of our communities consistently receive high marks from Medicare, and they are also winning recognition outside our walls. For example, Westminster at Lake Ridge’s rehabilitation services have been recognized for two years in a row as the best in Prince William County. That honor was due to the votes of more than 46,000 readers in Prince William Today’s annual Best of Prince William poll.

Our communities go through a rigorous process to achieve the five-star Medicare rating. Each community gets an overall ranking, and a separate rating for each of three sources of information used to evaluate the Health Services Center.

The first measure is a rating based on the past three years of onsite surveys. Each health center that participates in Medicare has a comprehensive onsite survey at least annually; it’s rare that more than 15 months elapse between surveys. The surveyors, who are trained and objective, follow a specific process to evaluate whether a health care community has met or exceeded Medicare’s minimum quality requirements. The team of surveyors spends several days at the site to complete their survey of the center. The most recent survey findings are more heavily weighted in the evaluations than the previous two years.

The second measure of a health care community’s quality is staffing. This measure is included because several studies have shown a clear association between nursing staff-to-patient ratios and resident outcomes.

The third rating is based on 11 different performance-based quality measures. The first eight measures apply to long-stay residents, and the last three measures apply to short-stay residents.

Taken together, these measures provide an in-depth evaluation of the quality of care our health centers deliver. You can find complete information about our rankings by entering the name of the community here.

We are proud of the hard-working, resourceful and caring nursing staff that enables our health services centers to achieve such high rankings, year after year.



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